Debunking Common Myths and Misconceptions About Tow Truck Services

From our work practices to our social lives, it’s safe to say that cars are deeply embedded in U.S. culture. Data released by the U.S. Department of Transportation show that we surpassed 282 million state motor-vehicle registrations in 2021 alone.

With that many vehicles circulating about, no wonder we have a need for towing services. Car troubles inevitably come along with car ownership, which means that most vehicle owners require the assistance of a towing company from time to time.

And while towing services are extremely useful and beneficial, towing companies in general, have gained a bad reputation over the years, largely due to the questionable actions of a few bad apples.

At Roadside Rescue, we pride ourselves on setting the record straight for towing companies. We work hard every day to be the reliable, caring, and trustworthy Utah towing company that people need. In this blog, we’re here to help you sort through the misinformation and learn the truth about towing companies, in spite of the bad buzz you may have heard about a few “weak links” in the industry.

Myths vs. Facts: How the Best Tow Companies Operate

MYTH: Towing services damage your vehicle.

FACT: It is true that towing services performed incorrectly can seriously damage an automobile. A tow truck technician must have the education and expertise to carry out a tow service properly and ensure your vehicle does not end up worse off than before the tow.

But it is not true that all towing services result in damage to the vehicle. In fact, a towing service should not damage a vehicle at all.

The best tow companies will employ WreckMaster-certified technicians that are competent, well-trained, and remain up-to-date on the latest towing procedures. This gold standard in the towing industry is meant to equip technicians with the knowledge and understanding needed to get the job done right.

MYTH: Tow companies won’t tow large vehicles.

FACT: Is it true that not every tow company has the capacity or capability to tow large vehicles, but this is not the case for all tow companies.

For example, a large, lifted truck with wide tires or a dual truck with six wheels won’t fit on just any tow bed. Only certain types of tow beds can accommodate such big vehicles.

If you need to tow a large vehicle, you need to hire a tow company that has a tow truck with a 102” wide bed, which is the widest towing bed option available. This kind of tow truck can handle the equivalent of an F-250 or F-350 truck.

As you call around, you’ll be able to find the right tow company to transport your big rig from point A to point B in pristine condition.

MYTH: Tow truck drivers never arrive on time and only offer limited hours.

FACT: When you are stranded on the side of the road, any sort of wait is bound to feel like an eternity. And while it does take time for a tow truck to come out to your location, an honest towing company will never purposely make you wait. They will not take advantage of the unfortunate circumstances of their customers.

Oftentimes, a national company might make you feel like just another number on their long to-do list, and you will be forced to wait hours until you make your way up their queue. And with a small company, they may not have the manpower to provide prompt service. Plus, not all tow companies offer 24-hour tow service.

On the other hand, the best tow companies prioritize the safety and well-being of their customers by offering around-the-clock care with plenty of trucks and technicians on hand to ensure a speedy arrival.

The Many Myths Surrounding Tow Truck Services

When it comes to tow truck services, the myths and misconceptions go on and on.

MYTH: Towing companies only provide towing services and do not provide roadside assistance.
MYTH: Towing companies never service rural areas.
MYTH: Towing companies will not remove a junk car without a title and cannot tow trailers or motor homes.

Here at Roadside Rescue, we strive to stand out from the competition and offer the best towing services possible.

FACT: Roadside Rescue offers both towing services and roadside assistance.
FACT: Roadside Rescue serves a huge area extending from Ogden down to Provo, including cities all across Salt Lake, Davis, Weber, Utah, and Tooele counties.
FACT: Roadside Rescue takes older cars with missing titles once we confirm that the vehicle has no liens against it. Furthermore, Roadside Rescue moves extremely large loads, such as trailers, box trucks, motor homes, dually trucks, and more. Heck, we even move hot tubs.

We understand that car problems are not predictable. We know that anything can happen at any time and anywhere. You cannot perfectly calculate the moment you will need the help of a local towing company.

But when you do, Roadside Rescue Inc is ready to provide towing services or roadside assistance any time of the day or night with technicians that are WreckMaster-certified and trucks that can handle all sizes of loads. Contact us today!